Privacy statement
This privacy statement was last amended on: 25 June 2019.
Introduction
Madlogic takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement we explain which data we process, and for what purpose. You can also read about your rights regarding our processing of your personal data. We recommend that you read this Privacy Statement carefully. For questions you can always contact [email protected].
Who is Madlogic?
Madlogic is the private limited company Madlogic MMS B.V., with its office at (5657 DB) Eindhoven, Flight Forum 40, registered in the trade register of the Chamber of Commerce under number 62503677.
Madlogic is the controller for the processing of your personal data.
Madlogic has appointed a data protection officer. You can reach Roel van Kempen via [email protected].
How does Madlogic use your data?
Below is an overview of the purposes for which Madlogic processes personal data about you. In each case it states which data Madlogic uses for that specific purpose, the legal basis for processing it, and how long Madlogic retains the data. For clarity, everything is grouped by type of data flow.
Service delivery, customer management and financial administration
- Financial administration
- Data: Company name, invoice address, bank details (bank name / IBAN / BIC), outstanding balance. Basis: Performance of the agreement. Retention: As long as necessary for this purpose.
- Providing the service itself
- Data: Name and address details, email address, file data, financial data, data needed to deliver the service, data generated during the service. Basis: Performance of the agreement. Retention: As long as necessary for this purpose.
- Invoicing
- Data: Name and address details, email address, file data, financial data, data needed to deliver the service. Basis: Performance of the agreement. Retention: As long as necessary for this purpose.
- CRM
- Data: Name, email address, location, social media account, phone number. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
- Recruitment
- Data: Name, email address, location, social media account, phone number. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
Marketing
- Newsletter
- Data: Name, name and address details, email address, phone number, product interest, social media account. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
- Social media marketing
- Data: Name, name and address details, email address, phone number, product interest, social media account. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
Website
- Website analytics
- Data: Surfing behaviour, location. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
Apps & Backend
- Apps
- Data: Name, email, username, encrypted password, unique device number, subscribed channels. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
- Backend
- Data: Name, email, password, system role, channels, uploaded media files. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
- LetsGetWiser service
- Data: Name, email, password, system role, uploaded media files, achieved results, category. Basis: Legitimate interest (commercial interest). Retention: As long as necessary for this purpose.
How do we obtain your personal data?
Madlogic holds data about you because you provided that data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and its processing.
Access
If you want to see the personal data recorded about you at Madlogic, you can submit an access request by emailing [email protected].
Rectification
If you want to make changes to the personal data you have seen following an access request, and which you cannot change yourself in your account, you can submit a request to Madlogic by emailing [email protected]. You can request that Madlogic amend, correct, supplement, delete or shield your data.
Restriction of processing
You also have the right, subject to conditions, to ask Madlogic to restrict the processing of your personal data.
Right to object
If a particular processing takes place on the basis of Madlogic's or a third party's "legitimate interest", you have the right to object to that processing.
Data portability
You have the right to obtain your personal data from Madlogic. Madlogic will provide it in a structured and commonly used form that can easily be opened in other common digital systems. This way you can also transfer your data to another provider. A request can be sent to [email protected].
Withdrawing consent
In all cases where the basis for a particular data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but does mean that we may no longer process that data. It may be that Madlogic can therefore no longer provide you with certain services.
Response by Madlogic
A request can be sent to [email protected]. Madlogic will comply with your request as soon as possible and in any case no later than one (1) month after Madlogic has received such a request.
Recipients of the personal data
It may be that Madlogic is obliged to provide your data to a third party, for example on the basis of a legal obligation.
What are cookies and how does Madlogic use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit Madlogic's website and are then stored on the hard drive or in the memory of your computer, tablet, mobile phone or other device (hereinafter: "Device"). The cookies placed via Madlogic's website cannot damage your Device or the files stored on it. When we talk about "cookies", we do not only mean these small pieces of (text) information, but also similar techniques used to collect information, such as device fingerprinting.
Can this Privacy Statement be changed?
This Privacy Statement may be changed. We therefore advise you to review the Privacy Statement regularly for any changes.
Where can you go with complaints and questions?
If you still have questions about this Privacy Statement and the way Madlogic uses your data, you can send an email to [email protected]. If you have a complaint about the way Madlogic processes your data, you can also send an email to [email protected]. In addition, you can always contact the competent national supervisory authority in the field of privacy protection. In the Netherlands this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).